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Are You Working with the Right Contractor?: An Interview with Julia Hill of Hillcrest Homes of Texas

By Julia Hill

Tell us a little bit about your company and its foundation.

Robert Hill, owner and President of Kolbe-Hill Inc., is a general contractor with more than 30 years of homebuilding and commercial construction experience from Houston to Dallas to the Atlanta metropolitan areas. Robert earned a Master's Degree from Liberty University in 1994. He has worked with some of the largest home building companies in the Unites States, and in 1990 Hill began his first custom home building company in Peachtree City, Georgia. In 2002, Hill opened Hillcrest Homes of Texas, a division of Kolbe-Hill Inc., and has since expanded the company into a multi-division Commercial and Residential Construction Business. Being a 3rd generation builder, Robert brings years of experience and knowledge to each project and job site. Robert is married to Julia Kolbe Hill and they have four grown children and six grandchildren.

Dustin Hill, executive Vice President of Kolbe-Hill Inc., brings a wealth of knowledge and experience to our construction team through hands-on experience. Dustin grew up around the construction business from a young age and joined our team as a superintendent in 2005. Dustin has supervised hundreds of new construction, major remodel, and commercial construction projects since joining Kolbe-Hill, Inc. He also serves as the company's safety and OSHA compliance director. Dustin is married to Krystin Terry Hill and they have one son, Kason.

What are the three most critical qualities a contractor must possess?

HONESTY, INTEGRITY, COMMUNICATION

What are the benefits of working with a contracting company that stays from design to completion of the project?

It takes the worry out of the homebuilding experience; it prevents miscommunication; it insures continuity in the building process

What business practices do you implement and believe are necessary for a quality contractor to possess?

You must have a great team; consistent communication with the customer (we do weekly updates on the progress of each project with the customer); follow through on customer service requests (you can do a great job building the home, but if the customer service falls through, that is what they will remember about you). Once a home is completed, we contact customers at 4, 8 and 12 months and follow up for any customer service that needs to be taken care of.

Is it more advantageous to have a contractor who focuses on one aspect of the trade more or one who is more generalize?

A contractor needs to be an expert in all the areas of construction. Our team specializes in multiple areas to make sure the highest quality is obtained.

What advice do you have for someone who knows that they need a contractor but are hesitant to approach them due to budget constraints?

They need to approach the contractor FIRST before purchasing a design or hiring an architect. The contractor can make design recommendations that will help them to choose a plan that will keep them in their budget.

What's the best way for people to get in contact with you and your company

We can be contacted through our website, www.kolbehillinc.com by filling out a customer inquiry form; email us at kolbehillinc@gmail.com; call us at (979) 968-5122.

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